In this Section


frequently asked questions

How do I get access to your customer website?

Current UNFI customers may get access to our customer website by:

  1. Go to www.unfi.com
  2. Select your UNFI region from the drop down box in the log-in area
  3. Click “login request form”
  4. Fill out the requested information.
  5. Submit the form

Is product, pricing and other information available, even if I am not a UNFI customer? 

Yes, generic accounts are provided to potential wholesale customers and/or co-op members. To obtain generic numbers for access:

Western Region: rocklin-ca_web@unfi.com 
Eastern Region: custserv@unfi.com

How do I get my password if I forget it? 

In the login area, select your UNFI region and click on “Forgot Password.”  In the new window, enter your username and account number and click submit for a reset link to be emailed to you.  If you have forgotten your username, please contact:

Western Region: rocklin-ca_web@unfi.com
Eastern Region custserv@unfi.com

I can't log-in since I secured my browser.  Why?

Some security procedures have you disable various types of scripting in your browser. Almost every page of our website (and most others on the Internet) require your browser to run programs that are sent to it.  These programs, known as "scripts", must be allowed to run on your computer (the 'client') to retrieve information from you.   We use this information to fulfill the needs of our computers to be able to complete your requests. If you have turned "scripting" off, you must turn it back on within your browser (selecting either "allow" or "prompt") before our servers will allow you to have access to our protected areas.  Because so many manufacturers and versions of browsers exist, we ask that you refer to your specific browser's help menu regarding setting Security and Scripting on your system.  Since we are not familiar with your system and its software, we will not be able to assist you. 

What information and tools are available on UNFI's customer website? 

UNFI's customer website offers product information, publications, invoices, ordering, information about UNFI programs and services, and much more.